Before visit one · Sunday 7:10 pm
Intake done at home, on her own time.
Acted before the first visit
At homeon her phone, instead of a clipboard in the lobby
Aera for patients
Care that doesn’t stop at the door.
Intake, home programs, messages, progress, appointments and bills in one place, so every patient feels known, supported and expected.
Aera
NB
Nora BennettLeft hip · Visit 4 of 10
- Home program5 of 6 days
- Glute bridges2 × 10 → 3 × 12
- Goal: garden 30 minDay 9 of 14
She’s ahead of plan. Dr. Chen sent her a note to keep going.
Aera
Nora’s week, between visits. All in one place for her.
- Home program finished
- Message answered by Dr. Chen
- Visit moved to Friday 8:00
- Balance paid with card on file
60s
Or less for
appointment check-in
90%
Of patient balances
collected within 30 days
57%
Higher plan of care
completion rates
Based on practices using Aera in early access.
Patients arrive ready.
Intake done from home.
Matched to the right therapist, and told what to expect.
The home program, with video.
Messages, progress and milestones in one place.
The full series, in view.
Reminders and rescheduling on the patient’s own time.
A bill patients understand.
Clear balances, payment plans and receipts.
Now zoom in on one episode.
That evening · 6:12 pm
The home program arrives before she’s home.
Acted the moment she left
88%home program completion this week
Week six · Progress
She can see herself getting better.
Learned from every check-in
7 → 4pain score, week one to week six
One platform, supporting every patient.
One live record, so what a patient shares between visits reaches the care team.
Aera Companion
Keeps patients engaged between visits. Home exercise programs, therapist messaging, and progress tracking keep patients on track, and keep you informed.
Explore Aera CompanionAera CompanionRiverside Physical Therapy
- Hi Marcus, how did today’s step-downs feel?
- Good! Stairs still a little sore going down
- Nice work, that’s 6 of 7 days this week. I’ve added a note for your therapist about the stairs.
- Your bill from Tuesday is ready.Pay nowPaid
Aera Operations
Referrals, scheduling, coverage, and patient payments, handled end to end. Your staff handles the exceptions.
Explore Aera OperationsAera
I got ahead of Dr. Chen’s Thursday. Nothing for the desk to do.
- Open slot filledBooked from the waitlist overnight
Likely cancellationMarco Alvarez, based on past visits
Backup lined upPriya Shah is on standby by text
- Authorization renewedRequested before visit 12 ran out
Looks goodLooks good
Aera Revenue
Claims built to be paid. Aera catches payer requirements before sign-off, moves claims through to payment, and brings your biller only the exceptions.
Explore Aera RevenueAera
A denied claim is now paid. I traced it back and fixed the cause.
- DeniedCoverage ended, the patient switched plans
- Traced back to the front officeCheck-in used the old insurance card
- Fixed at the sourceNew plan on file, claim sent to the right payer
- Fixed
- Resent
- Received
- Accepted
- Paid
Coverage now checked at every check-inGap closed
Reach your clinic without a phone call.
Patients reschedule, message their therapist and check their balance from their phone. Clinical questions always go to their therapist.
Patient Typed
AppointmentThu 10:15 · Dr. ParkPreferenceAfter 5 pm
Moved to Thursday 5:30.Same therapist, still covered by your authorization. Reminder set for Wednesday evening.
Patient Spoken
SymptomShoulder soreness after exerciseExerciseScapular clocks
Sent to Dr. Park.She’ll reply today. I added your question to your next visit so it doesn’t get lost.
Patient Typed
BalanceYour account
$25, due at your next visit.That’s your UHC copay for visit two. Pay now by card, or at the desk.
No clipboards. No phone tag. No surprise bills.
Aera is always learning how your recovery is going, so your therapist walks in already knowing.
AI that acts. People who decide.
Aera never signs a note. Only a licensed clinician can, and every clinical decision needs their sign-off.
You decide what runs. Automatic where you want it, approved where it matters.
Everything shows its work. Every action is visible, with a full audit trail.
“It’s like you read my mind about all I always wanted and made it reality!”
Is Aera right for your practice?
Leave your details. Our team takes it from there.
Questions about the patient experience
What is the patient experience like with Aera?
Patients get intake, home programs, messages, progress, appointments and bills in one place. Care doesn’t stop at the door, and every patient feels known, supported and expected.
Do patients still fill out paper forms?
No. Intake is completed from home before the first visit, along with what to expect and who their therapist is.
How do patients get their home exercise program?
Via the patient portal component of Aera Companion, with video and written guidance, plus direct messaging with their care team and a view of their progress and milestones.
Can patients see and pay their bills online?
Yes. Bills come with clear balances and plain-language explanations, and patients can pay online, use a stored card or set up a payment plan.
Back to the things that matter.
Watch Aera run on real practice data.