Where patients live between visits.
Intake, home programs, messages, progress, appointments and bills in one place. Every patient feels known and supported.
- Home program5 of 6 days
- Glute bridges2 × 10 → 3 × 12
- Goal: garden 30 minDay 9 of 14
She’s ahead of plan. Dr. Chen sent her a note to keep going.
Nora’s week, between visits. All in one place for her.
- Home program finished
- Message answered by Dr. Chen
- Visit moved to Friday 8:00
- Balance paid with card on file
Or less for
appointment check-in
Of patient balances
collected within 30 days
Of appointments rescheduled
without a phone call
Higher plan of care
completion rates
Based on practices using Aera in early access.
Aera Companion carries the patient relationship outside the four walls of the clinic.
Patients arrive ready for day one.
Intake at home, matched to the right therapist.
Care that continues at home.
Home programs, messages and progress in one place.
The whole series, always in view.
Reminders and rescheduling, without a phone call.
Bills patients understand.
Clear balances, payment plans and receipts.
Better outcomes. A more satisfying care experience.
HEPs directly from the visit
Assigned during the visit and delivered immediately with video and written guidance, with no separate handoff.
- Scapular clock2 × 10 each side · daily
- Band external rotation3 × 12 · light band
- Wall slides2 × 10 · slow on the way down
Sent to her phone at 10:43 am, with video and written steps.
Intelligent self-service scheduling
Patients reschedule against real availability, without calling the front desk or disrupting their booked series.
Elena moved her own visit. No call to the front desk.
- Dr. Chen · bookedGrace Okafor
OpenDr. Chen
RescheduledElena Ruiz, moved from Tuesday
- Dr. Park · bookedDev Patel
Progress-aware engagement
Goals, outcomes and progress recognize meaningful milestones and reinforce momentum where engagement can drop.
- Stairs without the rail8 of 10 days
- Home program5 of 7 days
- Pain4 → 2
She climbed the stairs without the rail. Aera sent her a congratulations.
Connected patient communication
Home programs, messages, reminders, outcomes, appointments and progress in one continuous experience.
Marco’s week, all in one place. Messages, reminders, progress and visits together.
- Message from Dr. Chen answered
- Home program reminder sent
- Progress shared with Dr. Chen
- Next visit booked · Fri 4:30
Self-service financial experience
Understand balances, keep a card on file, pay digitally, set up payment plans or pay later from any device.
Marco’s balance, handled his way.
- $84after Aetna’s portion
- 3 of 3plan payments made
- 0calls to billing
Patients ask too. Aera answers.
No reports. No clicks. Just ask, and Aera answers with the context and does the work.
Engagement isn’t a soft metric. It’s adherence, outcomes, and retention.
Patients who feel known are more likely to keep appointments, complete care, and come back.
Patient- Intake from home, home programs delivered instantly, appointments they can manage themselves.
- They can reach their therapist between sessions instead of waiting for the next visit.
- They see their own progress, and they understand what’s happening and why.
Clinician- They know how the patient progressed between visits, from reported outcomes and home program progress.
- Higher compliance, because patients have video and can ask questions.
- Less time explaining. Education content and progress arrive before the session.
Practice owner- Higher engagement means higher adherence, which means better outcomes.
- Reduced no-shows: patients invested in their care show up.
- Better satisfaction and retention, and patients who feel cared for come back.
Recovery doesn’t happen only in the clinic.
Most patient tools stop at the appointment. This one stays with the recovery.
It runs on the same record as clinical and billing, so what a patient reports between visits reaches the plan.
Stores documents the patient has to go looking for
01Delivers home programs with video the moment the session ends
Sends a generic appointment reminder
02Triggers proactive outreach where engagement can start to drop
Hands out home programs on paper at the door
03Feeds reported outcomes and home program progress straight into the clinical picture
Keeps outcome scores in a separate system
04Recognizes milestones so patients can see their progress, not just log it
Presents a bill in medical billing language
05Explains cost and coverage in language patients actually use
“It’s like you read my mind about all I always wanted and made it reality!”
Is Aera right for your practice?
Leave your details. Our team takes it from there.
Aera Companion runs on Aera Intelligence.
The same clinical, financial and operational context as every other solution group.
Aera Intelligence
Every patient, therapist, visit, payer, and claim is connected, giving Aera’s AI agents the context to reason, act, and complete the work.
Explore Aera IntelligenceHere’s what just happened across your practice.
- Referral scheduled · OperationsBenefits verified, plan of care booked
- Note signed · ClinicalClaim built, codes checked
- Claim submitted clean · RevenuePayer rules checked before it went out
- Arrival dip flagged · CommandFix ready for the owner
Aera Clinical
Know your patient before the visit starts. Aera builds the note as you treat and checks it against payer rules before you sign.
Explore Aera Clinical- Knee flexion95° → 118°
- Pain6 → 3
- Home program6 of 7 days
- Pain 3/10, worst going down stairs
- Flexion 118°, up 23° since visit 1
- Plan: add step-downs to home program
Compliance check: no stair goal in the plan of careStair goal added · note is compliant
Aera Operations
Referrals, scheduling, coverage, and patient payments, handled end to end. Your staff handles the exceptions.
Explore Aera OperationsI got ahead of Dr. Chen’s Thursday. Nothing for the desk to do.
- Open slot filledBooked from the waitlist overnight
Likely cancellationMarco Alvarez, based on past visits
Backup lined upPriya Shah is on standby by text
- Authorization renewedRequested before visit 12 ran out
Aera Command
Know before someone has to tell you. Aera watches your practice, explains what’s driving the numbers, and recommends the next step.
Explore Aera CommandRiverside arrivals are slipping. I found why and have a fix ready.
- Why
- Authorizations expiring before visits
- At risk
- 31 visits in the next two weeks
- Fix
- Pre-verify all 31 and renew the auths
Aera Revenue
Claims built to be paid. Aera catches payer requirements before sign-off, moves claims through to payment, and brings your biller only the exceptions.
Explore Aera RevenueA denied claim is now paid. I traced it back and fixed the cause.
- DeniedCoverage ended, the patient switched plans
- Traced back to the front officeCheck-in used the old insurance card
- Fixed at the sourceNew plan on file, claim sent to the right payer
- Fixed
- Resent
- Received
- Accepted
- Paid
Coverage now checked at every check-inGap closed
Aera Growth
A full set of marketing tools connected to the rest of your practice, so you reach the right patients at the right time and keep your schedule growing.
Explore Aera GrowthNext week had 9 open slots. I filled every one.
- 4New referrals
- 3Due for a visit
- 2Past patients back
Everything in Aera Companion. Working as one.
- Therapist matching and profiles
- Direct therapist messaging
- Balance and bill visibility
- Patient scheduling preferences and life-context capture
- Home exercise program with video and adherence tracking
- Patient portal and progress dashboard
- Milestone recognition and engagement coaching
- Digital payments, card on file, and self-service payment plans
- Configurable digital patient intake
- Automated appointment reminders
- Intelligent self-service scheduling
Questions about Aera Companion
What is Aera Companion?
Aera Companion is where rehab therapy patients live between visits: intake, home programs, messages, progress tracking, appointments and bills in one place. It keeps patients engaged in their own recovery and gives therapists clinical context they would otherwise never see.
Does patient progress in Aera Companion reach the therapist?
Yes. Patient-reported outcomes and home program progress flow into the same record, so the therapist sees what happened between visits in context.
Can patients reschedule and pay bills in Aera Companion?
Yes. Patients get reminders, reschedule on their own and see their full booked series. Bills come with clear balances, plain-language explanations of charges, stored payment methods, payment plans and receipts.
